CORONAVIRUS & STORY BRIDGE ADVENTURE CLIMB

We are constantly monitoring the situation at hand and following the advice and instructions the QLD Health Department and the World Health Organisation (WHO). We want to assure you that we are still operating to a safe and high-standard and committed to ensuring our customers have a great Story Bridge Adventure Climb experience.

Due to Coronavirus: Guests who have been asked to self-isolate due to potential exposure to COVID-19 are not able to visit Story Bridge Adventure Climb at this time.

We kindly ask all our team members and guests to closely follow the hygiene practices below:

• Wash your hands with soap and water regularly, and use anti-bacterial hand sanitiser
• Avoiding touching your nose, mouth or eyes
• Cover your mouth and nose when you cough or sneeze
• Put used tissues in the bin

If you are showing symptoms of COVID-19 please do not visit Story Bridge Adventure Climb, instead please seek medical attention. Call your doctor, your local Emergency Department and avoid contact with others.

IN ADDITION, TO ENSURE THE PEACE OF MIND FOR ALL THOSE BOOKING

All climbers who book to Climb before the end of April and want to change their booking up to 7 days out, can change the climb dates, or transfer their climb to a credit voucher for a future use within 36 months. Standard cancellation and change fees will be waived.

For those directly impacted by Coronavirus and whose circumstances would prevent rebooking in the future, and for requests for changes within 7 days of a climb – please contact our team (+61 (7) 3188 9070 or submit our contact us form on our contact us page) who will work with you on the best solution for your circumstances.

If you have purchased a ticket through a 3rd party provider. Please contact them directly to arrange a resolution.

We greatly appreciate your support in these difficult times and hope you can all continue to enjoy one of Brisbane’s great attractions – The Story Bridge Adventure Climb.