FREQUENTLY ASKED QUESTIONS
Below you will find a list of some of the most common questions people ask about the Story Bridge Adventure Climb. Please choose from the list below, and if you have any other questions please contact us.
BOOKINGS & PAYMENT
I have been to the booking page but don’t understand the price structure. Please contact us for more details.
Yes, all children 6-16 years of age must be accompanied by a parent or guardian whilst climbing. (Children between 6-9 must have 1 adult to 1 child ratio and children between 10-16 can have 1 adult to 3 children ratio). Please note, children under the age of 6 will be unable to participate in the climb.
To avoid disappointment, we strongly recommend that all customers book in advance. If booking on the weekend, we suggest that customers book 7-14 days prior.
An email confirmation will be provided at the time of making your confirmed booking. A confirmation receipt or voucher needs to be presented by climbers when checking in. Proof of ID may be required at the time along with proof for any concession ticket holders.
All climbs must be paid for at the time of booking.
We accept VISA & Master Card, Google Pay, Afterpay & Apple Pay.
For alternative payment methods, please contact us via our contact us page.
The cost of the Story Bridge Adventure Climb experience will vary between climb times and day of climb.
Group bookings can be arranged by calling 1300 CLIMBS (1300 254 627), by emailing the group specialists in the Story Bridge Adventure Climb Reservations Centre on [email protected] or by filling in the online enquiry form.
Please arrive at least 15 minutes prior to your climb to ensure you have plenty of time to be ready for an on time departure.
Street parking is available. It is paid parking on weekdays and free on weekends.
THE BRIDGE
The summit is approximately 80 metres above sea level.
It’s a journey of almost a kilometre up over the bridge’s superstructure with a viewing platform 80m above the Brisbane River as it flows past the city heart.
Approximately 100,000 cars cross the bridge everyday.
The Bridge runs north/south joining Kangaroo Point to Brisbane City and Fortitude Valley.
From the viewing platform of the bridge climbers will enjoy uninterrupted 360° views of Brisbane, its river and surrounding hills and mountains.
- To the east, views across Moreton Bay to some of the world’s largest sand islands
- To the north, the Glasshouse Mountains
- To the west, Mt Coot-tha and Brisbane Forest Park
- To the south, the world heritage-listed Lamington National Park
- And below, the Brisbane River, one of Australia’s deepest, snaking its way to the Pacific Ocean
Climb Queries
The climb experience takes approximately 2 hours. This includes your briefing, safety demonstration and the climb route.
All climbers are supplied with a fully enclosed climb suit. Our climb leaders will talk to you about the weather conditions on the day and will suggest what would be comfortable to wear on the climb in conjunction with your climb suit. Accessories provided are, but not limited to; hats, sunglasses, lanyards, rain resistant jackets and sunscreen. All climbers are required to wear fully enclosed rubber soled footwear.
You must have a blood-alcohol reading below 0.05 to Climb (the same as if you are driving). To ensure you are eligible to climb on the day, keep your celebration drinks for after your Climb. It will be worth it!
The commentary will be given in English.
You will be able to interact with your fellow climbers and the climb leader throughout the entire climb experience.
Personal items will not be permitted to be taken on the climb including, cameras, videos, pagers, mobile phones and handbags. We will provide each climber a locker in which personal items can be stored. The views are so amazing that you won’t even miss your phone during this Brisbane bridge climb.
All climbers will be required to wear a climb suit over their existing clothes. Climb suits will be provided once checked in. Climbs suits are part of our standard safety equipment. Suits are worn to blend in with the colouring of the bridge and therefore not distract drivers crossing the bridge.
Our climb staff are experienced and fully trained in first aid and safety requirements for the climb.
Climbs must run on scheduled time. Climbs will not be held for late arrivals. A late arrival will lead to forfeiting your ticket.
The climb is completely safe & secure. Each climber wears a safety belt harness attached via a lanyard to the bridge safety cable for the duration of the climb.
One of the greatest reasons for Brisbane being a much-loved city is due to its sensational weather. Winter is a superb season in our city with vast blue skies often accompanied by a dry, cool breeze. Summer is sultry, with a possibility of late afternoon storms.
Story Bridge Adventure Climb is open for operation during most weather conditions.
If it rains (normally only during the tropical summer months), we will provide climbers with an all weather jacket. We do, however, suggest you bring a spare pair of shoes and socks.
We want everyone to protect themselves from UV rays in all areas not covered by climb suits (eg. face, hands etc). We provide climbers with sunscreen and hats.
Yes. If you are looking for a unique way to pop the question we can help. Just speak to a friendly reservations consultant for details: [email protected]
Gift certificates are available all year round and are available for 12 months from date of purchase. Please click here to purchase a certificate, or to redeem a certificate click here.
For safety reasons, you cannot take your camera (including video cameras) with you. So, there are a number of spots where your Climb Leader will take photos. These photos are available for purchase from the Gift Shop after your climb.
You will also be able to purchase a full range of merchandise items after your climb experience. Memories are great, but you may want a souvenir of your Brisbane bridge climb experience!
HEALTH & FITNESS
You don’t need experience, you just need to have a go! Some of our friends have even climbed the bridge to overcome a fear of heights. We offer a secure environment to face your fear and our Climb Leaders are there to look after you every step of the way.
Ladies who are pregnant can be up to 20 weeks and still be able to climb. However, due to the nature of the activity pregnant ladies are not permitted to do the Abseil Climb. Please note, you do climb at your own risk and are required to wear a safety harness throughout the duration of the climb.
Anyone who is 6 years of age and older who can sustain moderate physical exertion can take on this challenge. All persons climbing must be 110cm and over and weigh under 130KG. The weight restriction is due to the restrictions of the safety equipment used.
We’ve taken every precaution in our safety procedures to ensure that our adventure climb experience is a safe experience. For the entire duration of the climb, all climbers are attached to a static line with all climb leaders being trained to support and encourage those who are a little anxious while climbing.
If you have a fear of heights, please advise climb leaders prior to the start of the climb.
FEAR OF HEIGHTS
So, you get a bit of a chill at the thought of climbing a stepladder, let alone a bridge?
We constantly have people coming to us to help them conquer this phobia in a safe and controlled environment.
Since opening our doors to the public on October 1, 2005, Story Bridge Adventure Climb has provided some of its climbers with life changing experiences.
Imagine an adventure where every step of the climb is not just about reaching the top of Brisbane’s most famous Australian made icon to enjoy its breathtaking vista, but is so much more.
Each step of the climb becomes a step closer to conquering fears and achieving personal goals. This is about taking control of your fear, not letting it control you!
To further set your mind at ease, before the climb you will be fitted with a superior Bridge Climbing harness and attached to a stainless-steel cable so you can walk safely around the bridge whilst being attached to the structure at all times.
Heard of the term ‘safe as houses’? Well this is a bridge…it goes beyond rock solid!
TRANSPORT
Access to public transport: Ferry transfers to Kangaroo Point are available (approx. every 10 min). For further details and transfer times, please phone Transinfo on 13 12 30
Street car parking is available.
Where to find us?
Please click for our MAP
