Distribution Agreement:
You are confirming that you agree to the Terms & Conditions in the promotion of, and the selling of, the Story Bridge Adventure climb (SBAC).
Booking
Story Bridge Adventure Climb uses Rezdy. Agents with Rezdy capability can access live bookings via their API. If you require an API key, please let our Team know by emailing admin@sbac.net.au.
GROUP BOOKINGS To book an exclusive group climb, details (date, preferred time, group size) please email admin@sbac.net.au. Group rates and terms will be sent on request.
Pricing
You hereby agree not to engage in promotional activities for SBAC products that result in their sale below the recommended retail price, without prior written notification to us.
We maintain a price guarantee policy and have no intention of compromising our operational margin by price-matching against our partners unless we have agreed to the promotion.
Climb rates and peak periods are subject to change at Story Bridge Adventure Climb’s discretion.
Payment terms
Nett rate must be paid to SBAC as per agreement between the Agent and SBAC.
ABN/ACN: 28618267691
Bank Acc Details:
Commonwealth Bank
Name: XBrisbane Pty Ltd
BSB: 063010
Account Number: 133 618 24
No Bid Terms
To be a re-seller of Story Adventure Bridge Climb, you may not use the below specific search terms for online advertising, including, but not limited to, pay per click advertising, banner advertisements or behavioral or contextual advertising:
Search Term list includes but is not limited to the following:
Story Bridge Walk
Bridge walk Brisbane
Story Bridge Climb
Bridge Climb Brisbane
Climb Story Bridge
You must negative phrase match these keywords.
You are still permitted to promote SBAC for other broad terms however not for any of the listed search terms.
Our agreement will be terminated if you are found to be competing for our search terms within Southeast Queensland.
When there is evidence of sponsored bid term violation, we will issue only one warning and will not honour bookings made 24 hours thereafter. We will terminate our Agreement after two warnings.
Agents/On-seller Summery Key Terms and Conditions:
Smart Waiver: An email will be sent with the order confirmation details, along with instructions on how to complete a formal Declaration Form or Waiver for each participant.
Breathalyser: All climbers will be required to take a breathalyser test and register under 0.05%. Climbers who register over 0.05% will forfeit their climb and will not be refunded.
Check-in policy: Please arrive 15 minutes prior to the climb start time.
Participation policy
- Children: 6-16 years inclusive.
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- Children aged 6-9 or between 110-130cm tall need to be accompanied by an adult during the climb (1:1 ratio i.e., 1 child to 1 adult ratio)
- Children aged 10-16 years old with minimum height of 130cm, must have 1 adult for up to 3 children.
Adult: 17+
Senior: 60+
Height: Minimum height of 110cm required.
Weight: Please note there is a weight restriction of maximum 130KG for the Bridge Climb. This is due to health and safety restrictions on the equipment used.
Pregnancy: Pregnant ladies up to 20 weeks may participate in the Bridge Climb.
Climb Session / Dress Code and What to Bring
- Comfortable clothing, enclosed rubber soled shoes, climb suits are provided
- Cameras, mobile phones or any loose items are notpermitted on the climb.
- Duration (2 hours return)
- Check-in at Climb Base
- Check signed Climber Indemnity form
- Breathalyser test
- Suit up & personal belongings in the locker
- Safety brief by Climb Guide
- Fit climber equipment
- Climb adventure begins
- 1 group photograph included in the ticketed price
You will be climbing with the group of up to 14 climbers and each group is under the control of an experienced climb leader who will provide entertaining and informative commentary along the way.
Weather: We climb in all weather conditions except hail, high winds or electrical storms, if a climb doesn’t proceed 1st option is to rebook at climbers preferred date/time, refund is permitted at discretion of SBAC. Climbers who fail to turn up for the climb will forfeit their booking and will not be entitled to a reschedule or refund.
offered (unless under extenuating circumstances and at SBAC’s discretion). Climbers who fail to check in for their climb will forfeit their booking and will not be entitled to a reschedule or refund.
The Agent is responsible for any rescheduling administration, in accordance with SBAC’s rescheduling policies.
Rescheduling policies: Requests to change a booking within 72hrs cannot be accommodated.
Blocked out dates: We are open 363 days a year, we only close for Brisbane Riverfire Festival and Christmas day on the following dates:
- Brisbane Riverfire Friday 30 & Saturday 31st August 2024
- December 25th
Full consumer terms and conditions are available on our website
https://storybridgeadventureclimb.com.au/terms-and-conditions/
Our Agents/On-seller Summery Key Terms and Conditions are continuously updated, please refer to the current Agents Summery Key Terms and Conditions:
https://storybridgeadventureclimb.com.au/b2b-terms-and-conditions/